Privacy Policy (“Policy”)
This Policy was last updated on September 9, 2022.
Shaped By Sheryl ("Sheryl Vega", “we", “our” or “me”) is committed to protecting the personal information that we may collect and hold about you. This Policy sets out our procedures relating to management of your personal information. By voluntarily supplying us with your personal information, you are agreeing to be bound by this Policy. Any amendments to this Policy will be notified to you by posting an updated version on our website. Please note that our website contains links to other websites. When a user has clicked on a link to another site, they leave our site and are no longer protected by this Policy.
Collection of personal information
The personal information we may collect and hold about you includes: contact information such as your name and address (billing and shipping), telephone numbers and email address; financial information, including bank account details and credit card details; and business details.
Analytics
We may use “cookies” or similar technologies to collect data (including, but not limited to, web beacons, tags and pixels). A cookie is a small file, typically of letters and numbers, downloaded on to a device when you access our website. Our website collects the following information from users: your server address; your top level domain name (for example, .com, .gov, .au etc); the date and time of your visit to the site; the pages you accessed; the previous site you have visited; and the type of browser you are using.
Means of collection of personal information
Your personal information may be collected in a number of ways, including: directly by Sheryl Vega when you seek, or enquire about, our services (either electronically or in person); or when you use our website or complete a form on our website. You need not provide all the information requested by us, but this may prevent us from providing some or all of our services to you.
Use, disclosure & purpose
We collect, hold and disclose your personal information for the following purposes: as a necessary part of providing our services to you; to promote and market our products and services to you or provide you with information that we believe may be of interest to you (unless as directed otherwise); to personalize and customize your experiences with our website; to help us research the needs of our customers and to market our goods and services with a better understanding of your needs and the needs of customers generally; to allow us to provide advertising material to you regarding us, our clients, and other business partners (unless as directed otherwise); and other purposes related to any of the above. We will only use your information for the purposes for which it was collected (“primary purposes”) or a purpose related to the primary purpose, if this use would be reasonably expected by you, or otherwise, with your consent.
Quality, access to & correction of information
You are entitled to have access to and seek correction of any personal information that we may hold about you. We require that requests for access to or to update or correct your personal information to be in writing outlining the details of your request. Such requests should be addressed to Sheryl Vega via email. We will take appropriate steps to verify your identity before granting a request to access your personal information. We will respond to your request for access to your personal information within a reasonable time after you make the request and if access is granted, access will be provided within 30 days from your request. We will, on request, provide you with access to your personal information or update or correct your personal information, unless we are lawfully excluded from granting your request, including if: giving access would be unlawful; we are required or authorized by law or a court order to deny access; or giving access is likely to prejudice one or more enforcement related activities conducted by an enforcement body. Where your request for access is accepted, we will provide you with access to your personal information in a manner, as requested by you, providing it is reasonable to do so. Your request for correction will be dealt with within 30 days, or such longer period as agreed by you. If we deny your request, we will provide you with a written notice detailing reasons for the refusal and the process for making a complaint about the refusal to grant your request.
Storage and Security
Your personal information will be stored on our electronic data base system and on computers with appropriate back up and security systems. We take reasonable steps to hold information securely in electronic form. We are committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse, interference, unauthorized access or alteration. We aim to achieve this through: imposing confidentiality requirements on our staff; implementing security measures to govern access to our systems; only providing access to personal information once proper identification has been given; and implementing website protection measures.
Complaints
If you believe that we have breached a term of this Policy you may submit a written complaint. The written complaint can be emailed us using the contact details set out below. You must include contact details for us to contact you regarding your complaint. Sheryl Vega will consider your complaint and respond as soon as reasonably possible, but not more than 30 days from receiving the complaint.
Contact us
If you wish to:
gain access to your personal information; make a complaint about a breach of your privacy; contact us with a query about how your information is collected or used; contact us regarding any other matter concerning this Policy, you can speak directly with Sheryl Vega who will do their best to try to resolve your issue as simply as possible.
Alternatively, you can send us an email so that Sheryl Vega can consider the matter. We will respond to you as soon as reasonably possible. If you do not wish to receive direct marketing from us, please contact Sheryl Vega via the details below.
Our contact details are as follows: sheryl@vipfitclub.com
Collection of personal data
The types of personal data collected by us are outlined in the ‘Collection of personal information” section of our Privacy Policy.
Processing of Personal Data
We collect, store and process personal data where there is a lawful basis to do so. The legal basis for which we collect your personal data depends on the data we collect and how we use it. This includes where it is necessary: for the performance of our agreement with you to provide a service; for compliance with a contractual or legal obligations. We do not collect or process any personal data from you that is considered “sensitive data” unless we have obtained your explicit consent.
Rights in relation to personal data
In addition to the rights in our Privacy Policy, you have the following rights: to be informed how your personal information is being used; access your personal information; to correct your personal information if it is inaccurate or incomplete; to delete your personal information (the right to be forgotten); to restrict processing of your information; to retain and reuse your personal information for your own purposes; to request details of personal information that we hold about you; to object to your personal information being used; and to object against automated decision making and profiling.
Storage and security
If we detect a high risk data breach, we will notify you without undue delay and help guide you through steps to ensure better protection.
Contact us
Should you have any concerns, or wish to exercise your rights in relation to our collection and/or processing of your personal data, then in addition to the process set out in the “Complaints” section of our Privacy Policy, you have the right to complain to a supervisory authority.
Disclaimer
You should not rely on the information published on our website or distributed for the diagnosis or treatment of any health problem or condition, or for prescription medication or other treatment. You acknowledge that the information provided through this website or by Shaped By Sheryl, its related entities, affiliates, staff, or any other party related to Shaped By Sheryl, to you, is not a replacement for professional health and medical advice. You should always discuss your health needs with a medical professional and carefully read and consider all information provided in our programs before beginning the program. The information provided on our website is of a general nature and is not considered or intended to replace professional medical advice. Do not use any information available on our website as a substitute for professional medical advice or diagnosis and treatment of any medical condition. Shaped By Sheryl accepts no liability for any negative or undesirable effects resulting from the use of any programs or services sold or distributed through our website.